PAR+ & PAR+ES Troubleshooting | "Hardware Failure" Message (2024)

LESSON SUMMARY: This lesson is designed to assist the user in troubleshooting which component failures in the satellite could cause a PAR+/PAR+ES Timing Mechanism to display a message of “Hardware Failure.”

Special Tools Needed: Phillips Screwdriver

CAUTION: THIS LESSON MAY INCLUDE INSTRUCTIONS TO TEST HAZARDOUS VOLTAGES (120V-240V) THAT CAN CAUSE SERIOUS INJURY OR DEATH. IT IS RECOMMENDED THAT A LICENSED ELECTRICIAN BE CONTRACTED TO PERFORM SUCH TESTS.

🛑 STOP: ALWAYS TURN OFF THE POWER TO THE SATELLITE BEFORE REMOVING OR INSTALLING COMPONENTS.

PAR+ & PAR+ES Troubleshooting | "Hardware Failure" Message (1)

If a PAR+ or PAR+ES Timing Mechanism is displaying an error message of “Hardware Failure”, there is likely an issue with the Timing Mechanism or the Power Interconnect Board. Follow the guided steps below to determine which component(s) require replacement.

*Note: It is unlikely that a damaged Output Station Module would cause a PAR+ or PAR+ES Timing Mechanism to display an error message of “Hardware Failure”, however, it is possible that other shorted components within the satellite could cause the Timing Mechanism to not function properly.

Timing Mechanism Troubleshooting:

If a PAR+ or PAR+ES satellite has a Timing Mechanism displaying an error message of “Hardware Failure” and there have been no recent hardware changes in the satellite, it is likely that the Timing Mechanism has been damaged.

The PAR+ or PAR+ ES Timing Mechanism is located at the top of the satellite under the top lid enclosure. To test the Timing Mechanism, proceed with the following steps:

Start by powering off the satellite using the On/Off rocker switch located on the front of the Power Supply Assembly. *Note: The location of the Power Supply Assembly will vary based on your individual satellite configuration.

Next, using a Phillips screwdriver, unscrew the mounting screws used to hold the PAR+/PAR+ES Timing Mechanism in place. There will be four screws: one in each corner of the Timing Mechanism.

Proceed to unplug the 24-pin Timing Mechanism Cable from the Power Interconnect Board. The Power Interconnect Board is located in the satellite enclosure at the very top, directly above the Output Station Modules.

Remove the PAR+/PAR+ES Timing Mechanism and take it to a known-working satellite location to test.

*Note: Prior to installing the Timing Mechanism at a known-working satellite location, be sure to power off the satellite at the known-working satellite location. Power to the satellite should always be off before installing or removing components.

Once installed in a known-working satellite location, if the Timing Mechanism continues to display the error message “Hardware Failure”, the Timing Mechanism is damaged and should be replaced.

If the Timing Mechanism does not display the error message “Hardware Failure” when installed in a known-working satellite location, the Power Interconnect Board at the original satellite location will need to be tested.

If the Timing Mechanism is tested and found to be working properly, it can be reinstalled in the original satellite location.

Replacement Timing Mechanisms can be purchased here.

Power Interconnect Board Troubleshooting:

The Power Interconnect Board is located in the satellite enclosure at the top of the internal metal mounting bracket, above the Output Station Modules. To test the Power Interconnect Board, proceed with the following steps:

Start by powering off the satellite using the On/Off rocker switch located on the front of the Power Supply Assembly.

Next, unplug the Output Station Module located in the first position from the Power Interconnect Board. The Output Station Module in the first position will be located directly below the Power Interconnect Module. The Output Station Module in the first position runs stations 1-8.

Using a Phillips screwdriver, unscrew the mounting screws used to hold the Output Station Module in place. Remove the Output Station Module from the satellite.

Proceed to install a new or known-working Output Station Module in the first position, making sure to plug the replacement Output Station Module back into the Power Interconnect Board.

*Note: If your satellite is configured to run more than 8 stations, do not plug the Output Station Module located in the second position into the Output Station Module located in the first position. For the purpose of this test, the Output Station Module located in the first position should be the only Output Station Module connected at this time.

Power the satellite back on.

The display on the Timing Mechanism should read “PAR+ 08”. If the Timing Mechanism displays the error message “Hardware Failure”, the Power Interconnect Board will need to be removed from the satellite and a new or known-working Power Interconnect Board should be installed in its place.

*Note: It is NOT recommended that you install the Power Interconnect Board into a known-working satellite location to test. Installing a shorted or damaged Power Interconnect Board in a known-working satellite location could result in damage to other components in the satellite.

Power the satellite off.

Unplug the Output Station Module in the first position from the Power Interconnect Board.

Unplug the 24-pin Timing Mechanism cable from the Power Interconnect Board.

Using a Phillips screwdriver, unscrew the mounting screws used to hold the Power Interconnect Board in place. Remove the Power Interconnect Board from the satellite.

Proceed to install a new or known-working Power Interconnect Board, making sure to plug the Output Station Module in the first position and 24-pin Timing Mechanism Cable back into the Power Interconnect Board.

Power the satellite back on.

If the Timing Mechanism no longer displays the error message “Hardware Failure”, the Power Interconnect Board that was removed from the satellite is damaged and should be replaced.

A replacement Power Interconnect Board (PIB) can be purchased here.

Lesson tags: rain bird, rainbird, par+, par+ es, par plus, par plus es, repair, help, troubleshooting, exchange, motherboard, timing mechanism, faceplate, pib, power interconnect board, osm, output station module, boardtronics

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PAR+ & PAR+ES Troubleshooting | "Hardware Failure" Message (2024)

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