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The latest reports from users having issues in Cherokee come from postal codes 28719.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Problems in the last 24 hours in Cherokee, North Carolina
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Cherokee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Cherokee, Swain County, North Carolina
The most recent Optimum outage reports came from the following cities:Cherokee and Cullowhee.
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| City | Problem Type | Report Time |
|---|---|---|
 Cherokee | Internet | |
| Cullowhee | Internet | |
| Cullowhee | Internet | |
| Sylva | Internet | |
| Sylva | Internet | |
| Sylva | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Cherokee, North Carolina
Latest outage, problems and issue reports in Cherokee and nearby locations:
- Rita828🌻 (@RitaKaye14) reported fromCullowhee, North Carolina
Dear @optimum...After 4 calls I finally had a service call scheduled for today. The techs were amazing and hooked everything up only to find out that you guys have the incorrect apartment number in your system so service can’t be activated. Told by customer service that it would
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Sully215 (@Sully215_) reported
@OptimumHelp any reason my internet has crashed 3 times today and now been down for over an hour in Rockland county?
- YourCustomer (@YourCustomer16) reported
@OptimumHelp Upon installation your own employee said buy Eero, because the service was terrible;we did. Customer 20 years/2homes never had issues. Knocked offline randomly/repeatedly all day. You drove my kid back to college early cuz she almost got fired for missing Zooms! #PissedMom
- Adelle_o (@adi_layed) reported
Your WiFi is ****** @optimum !! Y’all better come fix it on Sunday! Gosh. It’s annoying !
- I Don't Even Exercise (@PSW7707) reported
Hey @AlticeUSA and @OptimumHelp @optimum how do you expect people to actually watch the information about the upcoming storms and try to prepare properly when you put up this emergency alert and block the entire system for a ridiculous amount of time?
- Jeanie (@gkneeisme) reported
@OptimumHelp How do I turn off the Emergency Alert System that's blocking my tv on all channels for long periods of time! Do not need these alerts.
- Toasty (@PlatinumToasty) reported
@optimum @OptimumHelp You sound just like the automated system that we have called to report the issue. This ain't my first rodeo with yall.
- Charles Barthold (@cbarthold) reported
Never thought it would be so painful to disconnect from cable. Four phone calls in and they still can't get it right. @OptimumHelp @AlticeUSA Just found out why they disconnected my phone early. "Someone pressed the wrong button."
- Shaun Martinez (@ShaunMa69544693) reported
@optimum An actual person who can fix my online issues, instead of giving me the run around!!! Your service is absolutely horrible.
- John Luke (@JohnLukeNYC) reported
@optimum The Emergency Message Just Went Off! It Took Way To Long!
- Mike Loves Wodka (@Gingerymikey) reported
@OptimumHelp Im messaging with someone. No one can help until 8/27. So I have 7 days I have to find a place to work. I don’t mean to be dramatic or complaining. But this is just really bad. And it’s other people in my neighborhood too. Yet we are told there is no outage
